Whether you're simply spoiling yourself or trying to track down that perfect present for Auntie Noreen, its always difficult to know where to begin when you're in an unfamiliar city. Here are some ideas to get you started as well as a couple of tips about the best places to pick up good books and newspapers.read more
Krakow is changing all the time and individual stores with real character are opening up week in week out so it shouldn't be a problem to find what you're after (or a nice surprise that you weren't expecting!). Of course if you prefer the shopping mall experience then Galeria Kazimierz, Galeria Krakowska and the newly opened Bonarka City Centre are essential ports of call.
Ordered a pair of shoes and they came really fast, nice packaging and kept me updated through emails no problems.
Do not go anywhere near theses guys, they are an absolute nightmare. In times when online customer service has no choice but to be excellent (and lets face it most reputable operations do!) this lot are stuck in the stone age. I clicked the incorrect size when ordering, as soon as I noticed, which was like 30 seconds later I emailed them and advised that I needed the bigger size, I got no response. I then received their automated message advising me that my order was shortly being picked and that if I wanted to make any changes, I needed to it now. So I advised that I needed the larger size. The next thing I hear was that the my order was sent with the size I originally ordered (the wrong size), with a note saying that I advised them to late for any changes to the order WTF! The trainers went back and the refund process was simply the most painful experience of the lot. Firstly, they questioned the return of the item (which seems to be a common theme of theirs reading some of the other reviews) and then it was barrage of smiley faces/emojis from them when expressing my concerns for the delay in getting the refund. I was tempted into these guys as their Adidas originals were slightly cheaper than the usual online brands. A big lesson learnt, you really do get what you pay for.
Fraudulent company! This is the worst experience I ever had with online shopping. THEY DON'T DO RETURNS. I ordered shoes on May 29. Then support told me that the pictures on the website were wrong and they sent me wrong color. For 2 weeks I was trying to connect with support - no response, deleting my messages on their social media. June 12 - my order just has been sent. June 24 order is in my city. Now I would like to do a return and they say I can't do it. Only people who live in Poland can do it by personally coming to their shop (!!!???). Don't order here
Why do you have so many bad reviews? Really wanna use you guys as you have something I really want to buy and have money but your reviews stink. How can we do business
Nie lubie pisac zlych opini ale niestety drugi raz ta sama historia. W zeszlym roku zamowilismy torebki na swieta, 19 grudnia. Torebki nie wyszly z kraju do drugiego tygodnia stycznia, a do USA dotarly w polowie lutego. Panie ktore odbieraj telefony sa bardzo nie uprzejme, i nie mozna sie nic dowiedziec. Poniewaz lubie jakosc torebek postanowilam zamowic w tym roku dwie dodatkowe. i niestety historia sie powtarza. Torebki zamowione 27 grudnia, nie wyszky z Polski do 13 stycznia a do mnie nadal nie dotarly. Szkoda, bo w ten sposob traci sie klientow, a konkurencja jest naprawde bardzo duza. I don't like to write bad reviews but unfortunately the same story for the second time. Last year, we ordered handbags on December 19. The purse did not leave the country until the second week of January, and they arrived in the US in mid-February. Ladies who receive calls are not very polite, and you can not find out anything. Because I like the quality of the bags, I decided to order two more this year. and unfortunately, history repeats itself. Bags ordered on December 27, will not leave Poland until January 13, and they still haven't arrived. It is a pity, because in this way you lose customers, and the competition is really very big.
Beware!!! Fraudulent company! I placed an order online and paid for a pair of sneakers that were in stock on 16th of December 2019. the estimated time of delivery was 19th. Until today, January 6, I haven't received any news about this order. Nobody answer the phone, the emails are rejected (This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: firstname.lastname@example.org).
3 months ago (August 6) I sent to SneakerStudio sneakers for a money refund or replacement and still have not received any response. It is absolutely incomprehensible what is associated with such a long delay. It is also unclear why at the beginning of September SneakerShop`s representative in Ukraine informed me that within two weeks the funds would be returned to the card, and after 2 weeks he began to say that the goods had only been sent for complaint to the Puma company. After that 2 months have passed and they do not respond to requests anywhere. Don't buy anything here.