Great hotel with spacious and well equipped rooms with the best views in Krakow. Friendly and helpful staff who are only to happy to help. Great place to stay with all the sights within walking distance. Gray place to stay in Krakow , a real hidden gem !
Breakfast is not worth the price. Probably the most expensive breakfast in town but it wont make you feel fancy - they only have a basic & very uninspiring buffet. For example Kolanko no.6 have an amazing buffet for 25zl. This Sheraton charges 95zl for a way lower quality brekkie. It's clearly just to scam people who are so rich that the numbers on the bill mean nothing to them.
I just had very disappointing breakfast for 95 PLN, this is rediculous price compared to 100 other great places with superb breakfast for 20 PLN all around Old Town
Best hotel in Krakow!
Still the best location on the Old Town, with amazing views over the market square. Make sure to book a room with a view, however! The food in the restaurant was great for breakfast, but for other meals we found better options nearby.
Great service, nice rooms, nice staff, close to the old city, we recommend this !
We stayed here in March for 4 nights. Lovely hotel with excellent facilities and restaurant. Staff very pleasant and approachable for information on local area. Definitely recommend
Super place to base ourselves for our visit to Krakow!
We have just returned from a three night stay in this central, charming well appointed hotel. We found the staff welcoming and helpful. It was perfect in every respect.
Customers be aware : Hotel charges NO SHOW penalties if you don't make it on time ! Due to a medical emergency we did not check in on time so we were advised of a penalties equivalent of one night cost ! ( 400 USD ).Reprehensible Penalties very unreasonable ! The manager of the reception :Izabela Lis Ozimek - totally incompetent to handle the issue/ hold a position or to respond to a customer needs ! Reprehensible ! Location is great, room clean but small .