Pepe Housing

a wide range of apartments

My experience with Pepehousing was nothing short of a horrendous nightmare. I rented a room for 4 months, only to find a living space that was light-years away from the illusion they painted in their photos. The room was dusty, the furniture looked like it belonged in a junkyard, and the bathroom was infested with mold, which posed a serious health risk, especially given my asthma.

But the real nightmare began when I tried to address these issues. Pepehousing displayed a shocking lack of empathy and customer service. They initially refused to offer a refund, shamelessly prioritizing the landlord's interests over my health and well-being.

After countless arguments and genuine concerns for my health, they reluctantly agreed to a refund, but not before charging me an exorbitant 100€ for cleaning issued by the landlord, even though I had spent just one night there.

Pepehousing is, without a doubt, one of the most disrespectful companies I've ever had the misfortune of dealing with. My experience was a stark warning: steer clear of Pepehousing at all costs. I'm sharing this so others don't have to endure the same nightmare

STAY AWAY FOREIGNERS AND EVERYONE WHO DOESN'T HAVE 60 DAYS TO CANCEL THEIR ROOM!!!

This agency are nothing but theives with no empathy..I booked a room from them 30 about days before arrival and unfortunately my visa got denied and I told them about a week before my check-in and asked for refund, for just the room rent and they can keep the agency and booking fee as penalty, they blatantly refused saying their cancellation policy is 60 days. this makes no sense if I booked 30 days before. Mind you the landlord of the house understood the situation and would have been fine with me getting a refund but pepehousing decided to keep both agency/booking fee and rent. the landlord got nothing, that's stealing.. you are better off booking with student housing like SHEDLIVIN and the rest, they have a refund policy for visa denial with proof..if you booking less than 60 days before check-in just know you are booking a non-refundable room, if plans change or you arrive and hate your room Pepehousing will do nothing and will keep your money. 60 days cancellation is criminal.

Good service, it helped me to find accommodation in Warsaw.

I highly recommend this service!

Notre fils a annulé sa réservation quelques jours avant son départ,car l'appartement était situé trop loin de son université.

Le propriétaire n'a jamais rendu la caution,les responsables du site sont aux abonnés absents, comme le propriétaire...qui avait retrouvé un locataire 12 h après...

Après renseignement auprès de personnes compétentes en Pologne, cela est interdit également de garder une caution en Pologne, celle ci peut être retenue en cas de dégâts causés par le locataire qui engageraient des frais de remise en état,ce qui n'est pas le cas ici.

Ceci n'est ni plus,ni moins que du Vol.

Il est facile ainsi de faire de l'argent sur le dos des étudiants Erasmus...

Si nous avions été attentifs aux commentaires plus tôt, nous n'aurions jamais fait la transaction.

I had good experience using Pepe Housing service. The landlord was a nice person and room was exactly like on the pictures.

Everything ok with the flat.

Higher prices with additional "booking fee" for the same flats in comparison to fb, OLX, Otodom and Gumtree.

The choice is yours...

Take care, I booked a room through this platform.

The condition of the room and also the entire flat was really poor and did not correspond with the description and pictures presented by pepehousing.com (dirty (!), no WiFi, broken washing machine,..).

Pepe Housing did not reply to complaints and the landlord refused to take care of these issues

10/10 service - convenient for people who don't speak the local language

very nice

There are good rooms in the centre of Warsaw. I had a great Erasmus place. Nice service

Great service, I was very happy with my room!

They are cheating on people by overpricing the stay even for mid term!

Bad service