7-12 March 2017 Just back from Krakow and used Prime Tours for all tours taken and must commend Rafal the owner for the exceptional service given by him. We did Auschwitz Birkenau Private Transfer and Group Tour and our driver Thomas was excellent picked up on time at hotel and very friendly and informative during drive to camp and back. Martin took us to Salt Mines and again friendly and informative and on time. Susannah was our Guide on private tour to Schindler’s Factory and Jewish Ghetto, again English great and very informative and friendly person well worth getting private tour. Excellent service all round and would commend Rafal for his exceptional service and attention to detail. Would highly recommend anyone to go direct to Prime Tours for their impeccable service and would rate them as excellent.