Ostoya Palace Hotel

Ostoya Palace Hotel
+48 12 421 48 65
Ostoya Palace Hotel
ul. Pilsudskiego 24

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Editor's review

A new luxury hotel has landed in central Cracow: Ostoya, a distinctive, thoughtfully designed enterprise that has made its home in an elegant ninneteenth century palace. Guests can choose from a range of twenty-four smartly furnished rooms, including a pair of plush suites. All rooms are air-conditioned and equipped with broadband internet connections. Some of the attractively appointed bathrooms have the congenial bonus of a jacuzzi, an extra that can rarely go amiss. Culture vultures willl be pleased to be just round the corner from the National Museum, as well as the charming Massolit bookshop and cafe. Ostoya also boasts a restaurant, a conference hall and a club room.

Editor & Krakow Local


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Grace Sturrock
United Kingdom

Great hotel with the best staff ever - would definitely return here without a doubt.

Reply Nov 3rd, 2015
Sofia Tricarico
United States

Let's put it that way - I would be back anytime! thank you to very friendly reception desk staff. Greatings from Italy

Reply Aug 2nd, 2011

Ostoya Palace Hotel is a very friendly and cosy hotel. Breakfast was wonderful.

Reply Jul 17th, 2011

The hotel is in very close walking distance from the Market Square, so a huge plus on location. Room was ok size, breakfast good too. The hotelhas a small bar underneath the hotel, which is busy at eating times, but was quiet later at night - although it does show Premiership matches.All in all xtremely good experience.

Reply Jul 12th, 2011
Vasilly & Anna

Wonderful hotel, full of charm. Will not break your pocket either.

Reply May 11th, 2011

Although it seemed to be next to a busy road, we found this hotel to be quiet. Good location - stroll away from the Main Square. Breakfast was varied and satisfactory. We enjoyed our stay there.

Reply Apr 5th, 2011

Nice Hotel, we had a luck to get the room with great corner bath. Just few minutes walk from the Main Square, good restaurant in the Hotel. Would recommend.

Reply Dec 2nd, 2010
De Borger

We stayed 3 nights in the hotel Ostoya begin september2010. We are very pleasted of the service.The rooms and breakfest were good. Thanks anyway to invites us from the street!!! We will come back. Greetings from Belgium.

Reply Sep 24th, 2010
United States

This is a good hotel for a short visit to Krakow in terms of location,

Reply Sep 17th, 2010

Hotel staff was courteous and helpful. Room was clean with large ceilings, clean towels and bath robes.

Reply Aug 12th, 2010
United Kingdom

Highly recommend this hotel. Five minutes walk to the main square and city centre.

Reply Jun 30th, 2010
United Kingdom

Thank you for a lovely time. And after all that we found our camera, Thanks for all the trouble you went to anyway.

Frank & Lisa

Reply Feb 12th, 2010

This hotel is fine for the price. Not too far from the action and in a nice building... The rooms had everything we needed!

Reply Feb 9th, 2009
Daniel Shelton
United States

We found this a decent base for exploring the city. Close to all the action. Elegant old building. Weather funny but you can't have everything!

Reply Jan 22nd, 2009
Mike Hallings
United Kingdom

Didn't have any of the below shockers! We had a lovely Christmas break at the Ostoya. Caught a good exhibition at the museum next door. Thumbs up.

Reply Dec 22nd, 2008
United Kingdom

A total disaster of a Hotel. My room was awful. Open shower / Bathroom, floor became drenched and VERY Slippy.

No Tea and Coffee making facilities in your room, only very expensive room service.

Restaurant was also rubbish and again Very expensive. 280 Slotty for a bottle of Chablis, that's £75 for a bottle that costs aroun £9.50!!!!!.

I asked if I could check out of my room at 2pm, this cost an extra £50 for two hours as you have to check out by 12 noon.

Room was poorly decorated not like the photo and the bed was rock hard.

Bar in the Basement was even more expensive!!!!!

Stay away from this one!!!!

Reply Jun 9th, 2008

A superb experience! I'd highly recomment the Ostoya Palace Hotel in Krakow, the service and room was magnificent!

Reply Feb 13th, 2008
Jason Miller
United Kingdom

Ostoya Palace comes highly recommeded. It's smart, clean, elegant, has friendly staff and is convieniently located - although you take your life into your own hands crossing Polish roads.

Only minor points I would raise are; no Tea/Coffee making facilities in the room and the mattress protector was uncomfortable and had to go - I don't have "accidents" anymore!!

Overall - great stay.

Reply Dec 20th, 2007
United Kingdom

Good hotels are hard to come by. This one is up there with the best in terms of location, decor & most importantly, hospitality. Recommended.

Reply Nov 16th, 2007
Liz Buckley
United Kingdom

Our stay at the Ostoya Palace Hotel was delightful. We were in Krakow for a long weekend and we found the staff pleasant and extremely helpful. The building is beautifully re-furbished keeping the lovely marble surround and parquet flooring. The bedroom was very comfortable and clean. Krakow is a truly beautiful city and we will definitely stay at the Ostoya Palace Hotel when we return.

Reply May 18th, 2006
Mrs Costa
United Kingdom

Having just returned from a trip to Krakow all I can say is that I am so relieved to not have taken too much notice of some of the reviews written about the Ostoya. We have travelled extensively and belive that the Ostoya is a lovely hotel. It suited our needs, the rooms were well decorated and immaculate and the breakfast was a pleasure to eat each morning and, abovew all, the staff were extremely helpful and very discreet. Staying at the Ostoya made our trip to Krakow very pleasant. Thoroughly recommend anyone to stay there.

Reply Feb 14th, 2006
Mr Niznik
United Kingdom

The Ostoya Palace is a good hotel which still needs some finishing touches to make it a great hotel. The location is good, only a 10 minute walk to the Old Town with all the shops and restaurants although you do cross a busy road and walk through a park to get there. The main reason why this hotel, for me, only gets a 3 out of 5 is because you get a feeling, once inside, that things have been overlooked or forgotten or that there has been little attention to detail :- to explain... There are lights for pictures on the walls but no pictures, its impossible to have one of the bedside lights on without having the main lights on as the main light switch swtiches off the lamps (no good for reading)!! There is no room service menu in any of the rooms, there are no bins in any of the rooms meaning that you have to accumulate rubbish in shopping bags. All rooms do not have a bath and shower, you have get allocated one or the other, if you have a bath there is no shower screen or curtain which means that you have to be extra careful when using the shower attachments on the bath or else you end up with a room full of water. All this said the hotel is very comfortable, the staff are extra friendly and the breakfasts where lovely and with a last push this hotel could be a real gem.

Reply Sep 27th, 2005
Leonard Ginocchi
United States

My wife and I stayed at the Ostoya Place during the period September 17th to September 22nd 2005. The only item better than the opulent rooms and accommodations was the friendliness and excellent service provided by the hotel staff. I would highly recommend the Ostoya Place to anyone staying in Krakow.

Reply Sep 24th, 2005
Mrs Bird

Stayed their with my husband for two nights, beginning of September 2005. Really comfortable and tasteful decoration. Good breakfast (best we had in Cracow). Good service, very discreet. Some minor starting problems though.

Reply Sep 10th, 2005
Mr B
United Kingdom

A new hotel this, which has made a promising start. As always, we look for the most important quality - service - and Ostoya Palace has it in buckets. Thanks to all the staff for such a pleasant stay. The location too was good - its about a 5 minute walk to the Market Square.

Reply Jul 12th, 2005
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