Best Post Offices in Poznan

I send a parcel to Dr.Alina Krasnik ul strzelinka 3b Posnan Poland via ship on 31.12.14 Itwas returned to me on 4.8.15. at 6 15Humbardang ave.Miranda nsw Austr. May I ask you why?? How do you notify your customers of articles send??

I AM LOOKING A PARCEL BEARING NO.EB009720852PK FROM PAKISTAN TOUMAIR SHAHID POZNAN UNIVERSITY OF TECHNOLOGY/ POZNAN/ POLAND WHICH SEND ON16.NOVEMBER 2013. BUT STILL NOT TRACEABLE/IF U HAVE ANY INFORMATION PLZ INFORM ME MY EMAIL IS SHAHIDLC@YAHOO.COM

if you do have any problems ordering stamps simply turn to the nearest young person - they will love to practice their english!