Latest services reviews
AAA Taxi Guest: Absolutely terrible. The driver got my name wrong and then gave my taxi to another couple. I now had to wait double the original 15 minutes. Worst part: when I told the operator what had happened he said "that is not my problem", and did not even offer up an apology. Never again. AAA Taxi David: Its biggest taxi co. in Prague and they return money back online if driver cheats you. However you have to know golden rule in CZ order via smartphone app or via dispatch center. AAA Taxi luke: Do not use this company. Got cheated over by a taxi driver once reaching my destination. Was supposed to be charged 146 CZK and was charged 280 CZK... did not have enough CZK therfore was further charged 15 euro. disgusting and so pissing off ! we found absolutely no traffic on the way. do not use AAA Prague! as a tourist i feel so cheated! and its not about the money ! its judt really degrading to be cheated like a fool !!!! Royal Rent volt: not good. AAA Taxi Elena: Taxi AAA, what a scam! Unfair advertising on AAA website! My previous visit to Prague was more than 10 years ago. I love Prague very much and I was looking forward to seeing this beautiful city again. But in the first day of my visit I encountered with some unpleasant thing that spoiled my holiday mood. I arrived in Prague on Apr 18, 2014 about 11:30 and immediately after arrival I took a taxi AAA, directly in front of the arrival hall. Before the trip I have tried to order a taxi AAA online, but as it was declared on the site,there is no need to pre-order taxi from the Prague Airport, because there are always AAA taxis available in front of the airport terminal. AAA site promised fixed (and cheapest!) prices for transfer from the airport to the city, for example, to Zone 1 the fixed price is 490 CZK (Transfer price is guaranteed up to 28 CZK/km). It was my fault, I did not ask about the price before I enter the taxi, because I did not feel well after the flight, and was really sure it will be the same price that declared in the AAA website. In short, elderly taxi driver (Skoda with AAA letters) took me to Bilkova Street, Prague 1 for 30 euro. Moreover, he tried to convince me that I misinformed and 500 CZK it is a price for transfer of 2 persons from the airport to the center by bus. Ashamed of you AAA taxi company! I will never use this service and will not recommend it to my friends. P.S. After reading other AAA customers reviews, I realized that my case is not the worst one. AAA Taxi Olga: Horrible horrible service. Arrived today and got an AAA taxi at the airport. When the driver saw our two little kids, he rolled his eyes and made it clear we were not welcome. After the taxi ride, he yelled at us for a piece of paper my infant daughter dropped on the floor and some crumbs my son left on the seat. After I cleaned the seat, I paid the driver who drove off without giving me my change! Awful service!!!! AAA Taxi Sharan: Stop AAA or Stop tourism I am a tourist and writing this email as an official Complaint for the extra money taken by your driver.I feel cheated and let down by your AAA services and your thereby your Country as well. I had taken a taxi from Airport to President Hotel and was given a coupon to be used on my return journey. Yesterday 7th June 2013 when I produced that Coupon to the lady driver she refused to offer discount and charges me 547koruna from Hotel President to Airport. I had to catch my flight and had no other option except to pay the amount to her. I feel that I have been fooled by yourselves and require an explanation to this behavior and incorrect charges. AAA Taxi Matti: Those AAA-taxi drivers are robbers like almost any other taxi´s in Prague... I had to pay double what is the "Official price / km", so do not believe their "honest guys yelling". But anyway, thanks for that robber I decided to use public transport back to airport, was faster than taxi really and cost almost nothing... So lesson for u: in long run AAA-taxi will loose; next time when I´m in Prague, I do not need u robbers anymore... AAA Taxi Christine Lee: We arrived on the morning of 15th August from Paris and were surprised by the attitude of the lady at the counter. While I took my son to the toilet, my husband went to enquire about the taxi, when I came back he went to the toilet after he was back and we went back to the taxi counter. I approached the counter ,she was talking on the mobile phone and after a moment she attended to my husband, then I heard she complained that the taxi driver was here just now and asked where we were, my husband told her sorry we were at the toilet and she asked me why didn't he tell her. She then rudely asked if we still wanted the taxi, and my husband said yes, then told her if she cannot be polite she should not work at the counter, she raised her voice and said it was my husband's fault for not telling her we had to go to the toilet. My husband told her we wanted the taxi in 5 minute when he went enquired, so we were not sure what the fuss was all about. I was not sure what made her so angry, as the taxi was just outside and she also used a walkie-talkie to call the driver. For a moment I thought it was rude if you do not informed Czech people when you go to the toilet, then I realised it was not the case as well. Perhaps she was talking to her new boyfriend and was angry she was interrupted 2 times by 1 customer. Anyway after 1 day we realised most Czech people are nice and friendly, it was just our luck we had an unpleasant 1st counter. AAA Taxi melis onen: I and my family wisited Prague on the14th of July 2012. Before coming to Prague I was aware of AAA Airport Shuttle, so we went to the AAA desk at the airport and said that we had wanted to go to our hotel which was Best Western Premier Hotel Majestic Plaza, těpánská 33, Prag, 11000. The woman at the desk said that the Shuttle had only one stop and it had been very close to our hotel; so we paid and took the shuttle. As you will guess we had to get off in a completely different place far from our hotel with our heavy luggage.