SOLO Hotel's
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Editor's review
The Tourist House 'Solo' is the second outfit run by WPU HOT company, following the success of the first venture Dom Turysty 'Trio'. Further out West than its sister hotel, if you're staying at the Solo you will need to jump on a tram or bus to get into town - however there are plenty to choose from and the journey's not long. The rest of the setup's much the same as the Trio: the functional rooms are fitted out with a wash basin, and there are showering facilities on each floor and a 24 hour reception. However, be sure to check out the newly renovated section, called Solo Plus, where you will get a bit more. Apart from the obvious draw of the cheap rooms, the Solo is also located near the pleasant Park Zachodni.
Editor
Editor & Wroclaw Local
Reviews
I went to stay in that hotel as I had to undergo surgery. My goodness god. I was sent to 2nd floor then the hotel room won't lock, then they sent me to 4th floor no lift in the building. I told them I can't climb the stairs. They are not friendly at all. After surgery I was going up the stairs to my room and I chocked started to cough. The receptionist took no notice of me. I felt line my gut was opening up. I say on the floor could not move how ever got my self together after and walked up. I'll never ever go to that hotel again. Not a friendly place at all. I feel it because I could not speak their language so they don't give a toss!!
Dear Madam,
Please allow me this opportunity to apologize for the inconveniences you experienced during your stay. You willingness to share your thoughts is appreciated.
The Solo Hotel's is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs. Your feedback was already discussed with reception. Moreover, Solo Hotel's is under a new management, therefore, situation like yours should never happen again.
Your willingness to share your experience is genuinely appreciated. I hope you will allow us the opportunity to serve your in future lodging needs, as we would like the opportunity to provide you the level of service you expect from Solo Hotel's. If you ever come back to Wrocław, please do not hesitate to contact via my email k.majer@hotels24.com.pl
Sincerely,
Solo Hotel's Manager
Me and my sister stayed here last may, and we are going to stay here again this year, it was spotless, and the staff are very friendly, highly recommended, for the price.
Just stayed 3 nights at the Solo Plus! Have to say a pleasant surprise don't be put off by the very unmodern reception area as we were ready to turn round and leave before even seeing room! We were shown through to a different area of the block and watt a tranformation the the stair cases spotlessly clean with automatic lights! The room was again spotlessly clean very spacious large modern very clean bathroom power shower, towels cleaned and freest bottles of water everyday! Only downside is reception area and very noisy outside apart from those things excellent value place to stay!
Hi just stayed at the solo plus spotless rooms, towels, hot drinks machine in foyer tv 5 mins magnolia park excellent value for money trams outside aswell as taxis will return next year plus recomened to others
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