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Pepe Housing Martin: a wide range of apartments Homecierge Monique: Great service Pepe Housing Duarte Rodrigues: My experience with Pepehousing was nothing short of a horrendous nightmare. I rented a room for 4 months, only to find a living space that was light-years away from the illusion they painted in their photos. The room was dusty, the furniture looked like it belonged in a junkyard, and the bathroom was infested with mold, which posed a serious health risk, especially given my asthma. But the real nightmare began when I tried to address these issues. Pepehousing displayed a shocking lack of empathy and customer service. They initially refused to offer a refund, shamelessly prioritizing the landlord's interests over my health and well-being. After countless arguments and genuine concerns for my health, they reluctantly agreed to a refund, but not before charging me an exorbitant 100€ for cleaning issued by the landlord, even though I had spent just one night there. Pepehousing is, without a doubt, one of the most disrespectful companies I've ever had the misfortune of dealing with. My experience was a stark warning: steer clear of Pepehousing at all costs. I'm sharing this so others don't have to endure the same nightmare Pepe Housing Nnenna : STAY AWAY FOREIGNERS AND EVERYONE WHO DOESN'T HAVE 60 DAYS TO CANCEL THEIR ROOM!!! This agency are nothing but theives with no empathy..I booked a room from them 30 about days before arrival and unfortunately my visa got denied and I told them about a week before my check-in and asked for refund, for just the room rent and they can keep the agency and booking fee as penalty, they blatantly refused saying their cancellation policy is 60 days. this makes no sense if I booked 30 days before. Mind you the landlord of the house understood the situation and would have been fine with me getting a refund but pepehousing decided to keep both agency/booking fee and rent. the landlord got nothing, that's stealing.. you are better off booking with student housing like SHEDLIVIN and the rest, they have a refund policy for visa denial with proof..if you booking less than 60 days before check-in just know you are booking a non-refundable room, if plans change or you arrive and hate your room Pepehousing will do nothing and will keep your money. 60 days cancellation is criminal.