Sheraton Krakow Hotel

Sheraton Krakow Hotel
82% from 28 reviews
+48 12 421 48 65
Sheraton Krakow Hotel
ul. Powisle 7

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Editor's review

Although a brand new arrival on the Cracow hotel scene, Sheraton has managed to acquire what is arguably the best location in town. The riverside setting offers outstanding views over the Wawel citadel, and all the delights of the city are within strolling distance. Inside, you'll find impeccable international standards of service and comfort. Sheraton comes replete with a panoply of treats including an indoor swimming pool, first class restaurants and twenty four hour room service. The large number of rooms (over two hundred) means that this is a workable option for large parties.

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Barbara from United States Reply Oct 3rd, 2016

Customers be aware : Hotel charges NO SHOW penalties if you don't make it on time ! Due to a medical emergency we did not check in on time so we were advised of a penalties equivalent of one night cost ! ( 400 USD ).Reprehensible Penalties very unreasonable ! The manager of the reception :Izabela Lis Ozimek - totally incompetent to handle the issue/ hold a position or to respond to a customer needs ! Reprehensible ! Location is great, room clean but small .

from United Kingdom Reply Oct 7th, 2011

It was nicely situated beside the river and near enough to the Square.

from Germany Reply Jul 19th, 2011

The hotel was spotlessly clean and nicely decorated.

from United States Reply Apr 15th, 2011

Room was clean and quiet. Sevice was excellent. Food was outstanding. Desk help was wonderful.

Gertruda and Jens from Norway Reply Mar 25th, 2011

The facilities were good and the staff very welcoming. Localization, standard of hotel and room.

Irene Blanch from United States Reply Dec 17th, 2010

A little expensive, but having the pool was super. Food was out of this world too on the one night I ate there and also the breakfasts,

Julie from United Kingdom Reply Nov 30th, 2010

Room and bathroom very clean and comfortable. Only the breakfast was ridiculous expensive.

Jos & Elsa from Belgium Reply Sep 17th, 2010

Excellent breakfast! Located very close to the castle, the main market square and Jewish town.

from United States Reply Aug 12th, 2010

The location of the hotel is superb on the edge of everything. The hotel was very comfortable and clean and the bar served lovely food.

Babara from United Kingdom Reply Jun 24th, 2010

Very well looked after. A bit nervous with the flooding river but everything fine in the end. Would Sheraton again and not my first time this time, but would go for something a bit closer to the main market square if going back to Krakow.

Maureen from Switzerland Reply Jun 1st, 2010

Very beautiful hotel with friendly staff. Enjoyed being right next to the Castle and amazing view of the river. Only 10 minutes walk from the Main Square. I would recommend it highly.

Anna from Czech Republic Reply Apr 26th, 2010

Great central location, only 5 minutes to famous Wavel Castle.Great lobby and lounge area to relax in.

Benny from United States Reply Feb 11th, 2010

Really quite a clever setup in my room. I liked the view, too.

Tom Hutchison from United Kingdom Reply Jul 22nd, 2009

First time in a sheraton, won't be my last if they are all as good as this one in Krakow. Wish it was closer to the centre of Krakow but being next to the river and the Wawel castle made up for it. Service was superb and I knew I'd enjoy it from the second reception said hello. Deserves all the stars. Great job krakow sheraton.

bazualdo from United Kingdom Reply Jul 5th, 2009

Loved this hotel loads, it essentially a block of flats with a roof on, but it was a really enjoyable stay, the only issue was that the mens sauna smelled of urine!!!

Brenda from United States Reply Feb 9th, 2009

Wonderful hotel, comparable to any Sheraton but this one is right next to a castle! Can't complain. Great views and the restaurant below is a great place to hang out.

Jeroen & Famke Heesters from Netherlands Reply Jan 14th, 2009

We would not normally be choosing Sheraton but w were very pleasantly surprised. Special setting by the castle and wondrful service. We loved Krakow!

Mike Jenners from United Kingdom Reply Dec 15th, 2008

We had a fantastic Christmas break in Krakow. The Sheraton made us feel very welcome, and it was lovely to have a view over the castle. First class service.

Mary from United Kingdom Reply Feb 13th, 2008

Great hotel, exactly what you would expect from a hotel from the Sheraton line. Made my stay in Krakow even more pleasant!

Grant Johnson from United Kingdom Reply Feb 3rd, 2008

The Sheraton is a nice hotel but give it 5 stars is a bit over the top. Room was clean but not very big, bathroom was small and bath/shower was also small. Breakfast was excelent. Its a run of the mill 4 star not a 5 star! but I would stay here again as its location is good!

juliet from United States Reply Mar 14th, 2007

what a fantastic hotel ! great staff and very good restaurant, 5/5

Steven Jason from South Africa Reply Sep 15th, 2005

Excellent place to watch sports in the bar. Managed to watch the Ashes there! Good food and plenty of space, friendly service and good location.

JJ from United Kingdom Reply Sep 4th, 2005

Sara sounds very much like Charlotte Berkowitz. Foul play.

Martin from Poland Reply Jun 12th, 2005

Please keep in mind that building Sheraton Hotel caused The Royal Brewery to be destroyed. If you do not support destroying monumental buildings from XVIIIth centrury please choose different hotel in Cracow. If in doubt ask you local guide in Cracow what was before sheraton hotel has been built

Sara from United Kingdom Reply Jun 1st, 2005

I cannot say enough great things about this hotel. The rooms were immaculate, the staff was courteous, helpful and friendly. The food was excellent. Outstanding service all round and great location. You made my time away from home on business pass in comfort. Thanks to you all.

Agata from Portugal Reply Mar 4th, 2005

We had a great time there! Clean and cosy! Nice service!

Simon Berkin from United States Reply Dec 5th, 2004

Outstanding service and location, right under the Wawel Castle. Food was excellent and the most important thing of all - helpful and friendly staff. Thanks to you all for a wonderful stay. Simon and Elaine Berkin.

Charlotte Berkowitz from Micronesia, Federated States of Reply Aug 30th, 2004

We cannot say enough good things about this hotel. The rooms were immaculately kept; the staff was courteous, helpful and friendly; and the breakfast was delicious.

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